A targeted digital marketing strategy to position Prevail Care as Perth's leading NDIS provider for high-risk and complex-needs participants — those with psychosocial disability, justice system involvement, and challenging behaviours that other providers turn away.
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I’ve worked with the team at 121 Group for the last couple of years and they’ve consistently proven to be exceptional support for our business. With their deep understanding of the healthcare industry paired with expert knowledge in digital marketing, they’ve been able to achieve benchmark cost per acquisition within the very difficult healthcare space. More than anything, the team works on our campaigns with true passion & attentiveness — a level of care which is very difficult to find in the agency space.
We’ve been working with the team at 121 Group for the past 4 years on our digital strategy – including campaigns on Google Ads, Google My Business, SEO and paid social media. The team have produced industry benchmark results across our campaigns, providing a positive ROI. More than just results, they have an exceptional team who are very responsive, agile and in tune to your business needs. Couldn’t ask for a better team to work with. A special shout out to Steven, Kurtly, Chris and Michael for all the amazing work and consistency in results.
121 Group are great, they came on, learned quickly and got our campaigns in market while fixing a lot of things for us in the process. We’ve now happily retained them as our digital agency partner.
Berg Engineering Pty Ltd been working with 121 Group for the marketing needs, and the results have been outstanding! Their team is not only highly skilled but also genuinely committed to understanding our business goals and delivering tailored strategies that work. From branding to targeted campaigns, they’ve consistently exceeded our expectations. Their creativity, attention to detail, and timely execution have made a huge difference in our visibility and client engagement. I highly recommend 121 Group to any business looking to elevate their marketing efforts. Thank you for being such a reliable partner!
Key strategic objectives identified for Prevail Care:
A structured approach to building digital presence and participant pipeline.
Key market data and industry insights for Prevail Care.
Understanding who Prevail Care serves — and who refers them — is critical for targeted marketing.
Support Coordinators and Local Area Coordinators (LACs) are the #1 referral source for NDIS providers. Targeting them is essential.
How Prevail Care compares against key competitors in digital presence and market positioning.
Real-world traffic data and audience insights from SimilarWeb — showing exactly where Prevail Care can capture market share.
| Capability | Prevail Care | Rocky Bay | St Jude's | BondCare |
|---|---|---|---|---|
| High-Risk / Complex Participants | ✔ Core Focus | ✘ | ● Limited | ● Limited |
| SDA Housing | ✔ | ✔ | ✘ | ● Limited |
| SIL Services | ✔ | ✔ | ✔ | ✔ |
| Justice System Involvement | ✔ Specialist | ✘ | ✘ | ● Limited |
| Psychosocial Disability | ✔ | ● Limited | ✔ | ✔ |
| Community Participation | ✔ | ✔ | ✔ | ✔ |
| Plan Management | ✔ | ✘ | ✘ | ✘ |
| MTA (Medium-Term Accommodation) | ✔ | ✘ | ✘ | ✘ |
| Active Social Media | ✘ (6 followers) | ✔ (1,800+) | ✔ | ● Basic |
| Google Reviews | ● Few | ✔ 50+ | ✔ 30+ | ● 10+ |
Prevail Care vs. key Perth NDIS competitors on social media.
Preliminary assessment of prevailcare.com.au with immediate improvement opportunities.
Current organic search performance and keyword opportunity analysis.
| Keyword | Position | Volume |
|---|---|---|
| NDIS provider Perth | Not ranking | 720 |
| disability support Perth | Not ranking | 590 |
| SIL provider Perth | Not ranking | 320 |
| NDIS housing Perth | Not ranking | 260 |
| psychosocial disability support Perth | Not ranking | 170 |
| NDIS support coordination Perth | Not ranking | 210 |
| prevail care | 8 | 20 |
Keywords your competitors rank for that represent untapped opportunities:
Current Status: Basic GBP exists but not optimised. No posts, few photos, incomplete service descriptions.
Recommendations:
Based on conservative participant acquisition targets and average NDIS plan values.
Recommended marketing channels based on your industry, target audience, and competitive landscape.
| Day | Content Theme | Platform | Format |
|---|---|---|---|
| Monday | Participant Success Stories | FB + IG | Carousel / Story |
| Tuesday | NDIS Tips & Information | FB + IG | Infographic / Reel |
| Wednesday | Service Spotlights (SIL/SDA/MTA) | FB + IG + LinkedIn | Video / Carousel |
| Thursday | Community & Partnership Updates | FB + LinkedIn | Post / Article |
| Friday | Team Features & Culture | IG + FB | Reel / Story |
Recommended investment allocation across channels for maximum impact.
Key performance indicators and targets to track marketing effectiveness.
Tailored service packages designed to match your growth ambitions and budget.
Real results from real partnerships — here’s how we’ve helped healthcare organisations achieve measurable growth across Australia.
Don’t just take our word for it.
A clear path forward to turn these insights into measurable results.
Social Media Presence
Current social media footprint and brand consistency assessment.